Let's talk about what's broken
Book a 20-minute call. You describe the problem. I'll tell you if I can help—and how. No pitch, no pressure. Just a technical conversation about what's possible.
What happens on the call
You describe the situation
What's breaking? What have you tried? What does your team look like? What's the timeline?
I ask clarifying questions
I'll dig into the technical details, the business context, and what success looks like for you.
I give you an honest answer
If I can help, I'll explain how and what it would take. If I'm not the right fit, I'll tell you—and point you somewhere better if I can.
What you won't get:
- A sales pitch
- Pressure to decide on the call
- Vague promises about "solutions"
- A handoff to someone else
It's just me. We talk. You decide if it makes sense to continue.
Schedule a call
Pick a time that works. Calls are 20 minutes via video or phone—your choice. I'm in Chile (CLT), but I work with clients across US, EU, and Latin American time zones.
Calendar embed will go here
Cal.com / Calendly
If none of these times work, send me an email and we'll figure something out.
Prefer email?
If you'd rather start with email, that works too. Send me a brief description of what you're dealing with and I'll respond within one business day.
hello@jamunoz.comI'll read it myself—not an assistant, not a sales team.
What to include:
- What's broken or what you want to build
- Your company and what you sell
- Any relevant systems (NetSuite, specific EDI partners, 3PLs)
- Timeline or urgency level
Before you reach out
This is a good fit if:
- You have NetSuite, EDI, or 3PL integration challenges
- You sell physical products with real operational complexity
- You need serious technical work, not basic admin help
- Your budget is $5k+ for project work (or $3k+/month for retainers)
- You want someone who takes ownership, not a ticket queue
This probably isn't a fit if:
- You need general NetSuite administration or configuration
- You're looking for hourly staff augmentation with no defined outcome
- Your budget is under $5k
- You need the cheapest option available
Not sure? Reach out anyway. I'll tell you honestly if I can help.
When you'll hear back
Call bookings
Confirmed immediately. You'll get a calendar invite with video link or phone details.
Emails
I respond within one business day, usually faster. If urgent, put "URGENT" in the subject.
After our call
If we move forward, I'll send a scope document within 2-3 business days.
Where I'm based
Location
Santiago, Chile (CLT timezone)
Working hours
US, EU, and Latin American time zones. Flexible scheduling.
Languages
English and Spanish (fully bilingual)
Travel
Most work is remote. On-site available if needed.
Common questions about getting started
Yes. 20 minutes, no charge, no obligation. It's how I figure out if I can actually help you.
That's fine. Describe what's frustrating you or what's not working. We'll figure out the right approach together.
I need to understand the problem before I can estimate the solution. The call is the fastest way to get there. If you send enough detail via email, I can sometimes give a rough range.
The initial call is free. Paid assessments start at $1,000 for focused reviews. I don't do "free audits" that are really sales pitches in disguise.
Mention the urgency when you reach out. I can often start within 1-2 weeks, sometimes sooner for emergencies. We'll discuss timeline on the call.
Me. I don't have a sales team or account managers. You talk to the person who does the work.