I fix integrations that other people gave up on
Senior integration engineer with 16+ years of experience. The last three years focused on NetSuite, EDI, and production integrations for global product brands.
Hired when integrations are "working" but constantly breaking. When ops teams are exhausted from babysitting exceptions.
Specialty: Operational reliability—retries, error handling, replay capability, clear recovery paths.
Jorge Muñoz
Latin America
Why companies hire me
Common situations I solve
No internal developer
You need serious technical work but can't justify a full-time hire—or your team needs backup that won't require hand-holding.
Integrations are brittle
EDI chargebacks, sync failures, mapping chaos. The system runs—until it doesn't—and nobody knows why.
Vendors are too slow
They fix one slice and break another. Tickets sit for weeks. You're doing their job for them.
System can't scale
Volume is increasing. Edge cases are multiplying. What worked before is now a liability.
Need the whole picture
Not just a dev who codes to spec—someone who understands Ops, Finance, Warehouse, and builds solutions that don't create new fires.
What I bring
Technical depth
NetSuite
- SuiteScript 1.0 & 2.x
- Custom records & workflows
- Map/Reduce & scheduled scripts
- Multi-subsidiary configs
EDI & Logistics
- Inbound/outbound flows
- Cleo Integration Cloud
- Exception handling
- Chargeback prevention
Integration Engineering
- APIs, middleware, webhooks
- Queues, retries, backoff
- Replay & audit trails
- Data contracts
Full-Stack
- TypeScript, React, Next.js
- Node.js, Python
- Database design
- Admin UIs & dashboards
Operational understanding
I understand order-to-cash, fulfillment, returns, and reconciliation—so solutions solve the actual problem instead of moving it elsewhere.
AI (the useful kind)
I use LLMs for code scaffolds, tests, docs, and analysis. Not "AI transformation" hype—just tools that help me deliver more.
The difference
What sets me apart
End-to-end operations
I've seen how Ops, Finance, Warehouse, and E-commerce connect. Fixes I make don't create new problems downstream.
Human communication
I translate messy requirements into clean execution. You won't wonder what's happening or chase me for updates.
Reduce ongoing pain
Fewer incidents, less manual work, faster recovery. The goal isn't "project complete"—it's "ops can finally breathe."
Reliability built in
Retries, replay capability, edge case handling, logging that helps. This isn't an add-on—it's how I build everything.
Fast without the mess
I've seen what breaks at scale. No architecture ego—just the simplest thing that survives reality.
You own everything
Unlocked code, documentation your team can follow, runbooks. Maintain it without me or hire anyone to continue.
My approach
How I work
Underpromise, overdeliver
I'd rather surprise you with what got done than apologize for what didn't.
Calm execution
When things break, I diagnose, fix, document, and move on. No blame. No drama.
Outcome-driven
I build the thing that works and can be maintained—not elaborate architectures to impress.
Direct and honest
If something isn't feasible or I'm not the right fit, I'll tell you.
Working together
What you can expect
Communication
- Clear written updates
- Fast questions when unclear
- CEO-friendly summaries
- Calm incident handling
Delivery
- Source control discipline
- Safe rollouts (sandbox first)
- Testing for data integrity
- No big-bang changes
Reliability
- Logging improvements
- Monitoring recommendations
- Failure-mode thinking
- Replay mechanisms
Handoff
- Field maps & docs
- Runbooks that work
- Recorded walkthroughs
- Post-fix learnings
Background
The short version
Started coding at 15. Spent 16+ years building software across different domains. For the last three years, I've focused on NetSuite, EDI, and production integrations for product companies—the kind with real operational complexity, warehouses, 3PLs, and trading partners who expect things to work.
Based in Latin America, working with clients in the US, EU, and across the region. Fully bilingual and comfortable with cross-border delivery.
I've worked with scaling DTC brands, established wholesalers, and PE-backed e-commerce operators. The common thread: real revenue, real complexity, and a need for someone who gets things done.
When I'm not the right choice
I'm not a good fit if you need:
- General NetSuite admin or basic configuration
- Hourly staff augmentation with no defined outcome
- The cheapest option
- Budgets under $5k
If you need ongoing admin support after a project, I can recommend partners who specialize in that.